IBM is to cut jobs soon. Although IBM is a regular target for me, I have to say that I feel sorry for those being axed. It's a tough job market out there, contributed to partially by IBM's inaction locally. Unfortunately, those who will get axed are usually not the ones who are causing the problems.

Off-shoring, sigh!, that is sooooo 90's, I thought we all knew that once you do that, you have de-humanised your service into a commodity, and end up in a downward spiralling price competition, losing the focus on service quality.

I have seen how the segmentation of tasks though "redeployment" into functional centres, spread across the globe only adds to the technocracy, not improves it...... And the violins will continue to play...